Measuring Quality in Radiology
Our focus at Medical Diagnostic Imaging Group (MDIG) is to provide quality and excellence in every aspect of our company. To accomplish our goals, MDIG created a Quality Program, approximately 4% of all studies are random peer-reviewed following the standards established by the American College of Radiology (ACR). Our MDIG Quality program includes non-random reviews; these are studies submitted by our facility partners, patients, or staff members. Through both random & non-random reviews, MDIG can continue increasing the level of patient care provided for patients at our client facilities. We believe it is essential for radiology groups to hold themselves accountable and to continuously be on the offensive searching for opportunities to improve the patient experience and overall care.
Why do we have a Quality Program?
MDIG is a radiology group accredited by The Joint Commission for Ambulatory Health Care and one of the first practices in the nation to receive the RBMA Business Excellence Program recognition. Without a quality program, none of our previously mentioned accomplishments would be possible. The purpose of our “Quality Program” is to eliminate negative patterns and to identify opportunities for improvement. In alignment with The Joint Commission, our goal is to improve patient care and to work towards transforming the facilities we serve into zero error hospitals. Although the entire RADPeer system is anonymous for the radiologists, our quality committee can track studies and scores by individual radiologist. The MDIG quality Committee uses the peer-reviewed cases in a variety of ways with an emphasis on education and shaping individual and group practice culture. Also, trends help with operational decisions such as staffing levels, scheduling, or technical staff issues; this is valuable information for our clients.
How do we measure quality in radiology?
On average, around 40,000 cases are peer-reviewed annually to ensure the highest quality of care possible and to create educational opportunities for our radiologists. Studies are scored based on the three-point system criteria established by the ACR; in some cases, reviews go through a double-blind peer-review process. Our Chief Medical Officer and Quality Committee reviews all the flagged cases regularly to create educational material for the radiologists. Everything is processed through RADPeer a web-based program that allows submission of scores and acquisition of reports through a secure website. MDIG has a unique identifier; all data is secure and private; each participating physician also has a unique numeric identifier. At the end of each month, a report is created for our clients to review along with a score for our group compared to the national average for that month. Our peer-review and quality policies ensure that all MDIG radiologists participate, and these policies also establish the course of action to take in each situation.
Throughout the year’s quality has been our top priority, ensuring the development of long-lasting relationships with our hospital partners. At MDIG, we take pride in the services we provide for our clients and the communities we serve, which is why we created a quality program. Each case that goes through the peer review process is an opportunity to identify areas of improvement. Medical Diagnostic Imaging Group believes that as a hospital-based radiology group, it is our responsibility to help elevate the imaging department at our client facilities. To learn more about our quality program or policies, contact us today. For more information about how your facility can benefit from MDIG services, please fill out the “Contact Us” form with any questions.